AI agents for car dealerships Meet Aria

Every lead gets a reply. Within moments, day or night.

Shoppers who wait end up at the store down the road. Aria, QualiFlow’s AI agent for car dealerships, answers every lead within moments, books the visit and hands your team a ready opportunity.

  • Nights, weekends & holidays
  • English, Spanish and French
  • One-click takeover

One AI agent across every channel your shoppers use

  • Text (SMS)
  • Phone calls
  • Facebook Messenger
  • Instagram
  • WhatsApp
  • Email
  • Website chat
  • Forms & QR

Replies in English Español Français

24/7, including nights, weekends and holidays

Why it matters

Speed to lead decides who gets the appointment.

Every internet lead is a shopper with a phone in hand and other dealers one tap away. Answer while they’re interested and you get the conversation, the test drive and the chance to earn the sale. Wait until morning, and the store down the road may get there first.

14%

of dealerships failed to personally respond to a website shopper in 2026 mystery shops

Source: Pied Piper PSI, 2026 (opens in a new tab)

With Aria: a real reply to every lead, not an auto-acknowledgement.

50%

more units sold from the same internet leads, historically, when a dealer goes from poor to excellent lead handling. Pied Piper’s score blends speed and quality.

Source: Pied Piper PSI, 2026 (opens in a new tab)

With Aria: fast replies drawn from your real inventory and published policies.

$586K

estimated ad spend for the average franchised dealership in 2025. Those leads are already paid for.

Source: NADA Data, 2025 (opens in a new tab)

With Aria: every lead you paid for gets a reply, day or night.

Nearly 7×

more likely to reach a real conversation with a decision maker when companies replied within an hour, versus an hour later (42 U.S. companies studied)

Source: Harvard Business Review, 2011 (opens in a new tab)

With Aria: a reply within moments, not the next morning.

Numbers are industry research, not QualiFlow results. “With Aria” lines describe what the product does.

One lead after closing, booked in minutes

  1. Tue 11:42 PM

    Lead arrives

    A text about the gray 2021 Highlander XLE

  2. 11:42 PM

    Aria replies

    Within moments, with the unit and listed price from your stock

  3. 11:45 PM

    Test drive booked

    Saturday 10:30, confirmed by the shopper

ROI calculator

What are slow replies costing you?

Enter your monthly leads and how many get a reply within 5 minutes to see how many wait. Add your own rates in the full calculator to estimate what faster replies could be worth.

How it works

From first message to a ready opportunity

Aria does the routine work around the clock. Your people get the moments where a person adds value.

  1. Step 1

    A lead arrives

    A form, text, call, message, email or chat lands. QualiFlow records it once and links it to the right customer.

  2. Step 2

    Aria replies within moments

    On the same channel, in English, Spanish or French, from your recorded inventory and published policies. Forms get a follow-up by text or email.

  3. Step 3

    Qualifies and matches inventory

    Budget, timing, trade-in and payment intent, then the units on your lot that actually fit.

  4. Step 4

    Books and reminds

    Real open times only, confirmed after the booking succeeds, with reminders that stay current.

  5. Step 5

    Hands your team a ready opportunity

    Your salesperson gets everything Aria learned, plus the next step, before the customer walks in.

See the full lifecycle

See Aria answer

It’s 11:42 PM. Aria is already answering.

A shopper texts about a used Highlander long after your BDC has gone home. Aria replies within moments, confirms the unit and its listed price from your real inventory, and books Saturday’s test drive once the shopper says yes.

  • Answers from your verified inventory, never invented prices
  • Books only real open times, confirmed by the shopper
  • Your team takes over any conversation with one click

Try another lead

An 11:42 PM text about a used Highlander, answered right away and booked for Saturday before midnight.

Switch the phone to Spanish or French. Aria follows the customer’s language and never guesses it from a name.

Live view

See every lead, reply and booking as it happens.

Home and My Work put first what needs you: shoppers ready for a salesperson, decisions waiting on a manager and everything Aria handled overnight, with response times you can trust.

An animated demo of the QualiFlow Home page for a fictional dealership: first reply time, leads answered after hours, appointments set, show rate, shoppers ready for a salesperson, decisions waiting on a manager and a live activity feed. Demo data, not real results.

  • Median and slowest reply times

    First real reply from Aria or your team, never an auto-reply.

  • AI and staff handling, shown separately

    See exactly what Aria handled and what your team did.

  • Every count drills down to records

    Open any number to see the conversations behind it.

Solutions

From the first reply to the service lane

Nine solutions on one platform, grouped by what they do for your store. Start with lead response and switch on the rest when you’re ready.

Respond Answer every shopper on every channel

  • AI Lead Response & Qualification

    Every lead answered within moments, day or night.

    • Replies around the clock by text, call, social, email and chat
    • Qualifies budget, timing and trade-in
  • Unified Inbox & Calls

    Every customer conversation, every channel, one inbox.

    • One history per customer
    • One-click takeover, clear ownership
    • Calls show in the chat with a summary
    • Social lead pool: take a Messenger, Instagram or WhatsApp lead in one click
  • Website Chat, Forms & QR

    Turn website visitors into real conversations.

    • A branded chat on your website
    • Forms and QR codes feed one Intake
    • Asks once for a missing phone or email

Convert Turn conversations into showroom visits

  • Appointments, Test Drives & Reminders

    Test drives booked, confirmed and remembered.

    • Books only real open times
    • Books on calls, texts and chats, on one dealership calendar
    • Reminders that stay current
  • Follow-up Journeys & Nurture

    Follow-up that remembers what every shopper asked for.

    • New arrivals matched to past shoppers
    • Stops on a reply, opt-out or sale
    • Always on, managed by QualiFlow
    • On the customer’s own channel, inside quiet hours and contact limits
  • Sales Pipeline & Handoff

    Prepared opportunities, not cold tasks, for your sales floor.

    • A pre-visit brief for every appointment
    • Sold, funded and delivered kept separate

Grow Win the next sale and the next service visit

  • Campaigns & Email

    Drag, drop, send. No designer needed.

    • Email, text and WhatsApp, with consent checked
    • Results, People and Compare for every campaign
    • Ultra Flow and up
  • Service & Owner Retention

    Keep owners coming back to your service lane.

    • Requests handed to your service team
    • Service-to-sales handoff
  • Analytics & Response Times

    See response times and outcomes you can trust.

    • First reply time
    • The funnel from lead to delivered

Compare all solutions

See what Aria can do for your dealership.

Start with seven days of Smart Flow. Card required; subscription charges automatically after the trial unless cancelled.

Built for every desk

Less chasing for every team in the store

Aria takes the routine first replies, questions and reminders off every desk. Each team gets the work that needs a person, already prepared.

Every lead you pay for gets a reply within moments, at every rooftop, every hour.

  • First reply time as a median and the slowest cases, by store and channel
  • Every rooftop in one workspace, each with its own hours, team and inbox (several locations on Dealer Flow)
  • AI and staff handling shown separately, so you see what Aria contributed

Demo data: a response-time summary for a fictional two-rooftop dealership.

Your rules

Your team stays in control

You decide how much Aria does on its own. Proposals need a person’s approval, only a person can start a campaign, and nothing goes out to customers until you connect your channels and approve Aria’s live rules.

Three modes: Off, Ask first (you approve each reply) and Autopilot (within your rules).

  • One-click takeover

    Aria stops the moment someone takes over, including replies it had prepared but not yet sent.

  • Never invents prices or promises

    No made-up discounts, payments, APRs, trade values or bookings. Commercial decisions stay with your people.

  • Opt-outs honored instantly

    STOP is processed before Aria ever replies, and consent is tracked per channel and purpose.

  • Every decision explained

    Each action carries a plain-English card: what triggered it, what Aria checked and what happened.

Dealer scenarios

Three leads, three replies, three visits

Here’s how a week could play out at a dealership like Riverton Motors, a fictional store: an after-hours text, a car that finally arrived and a sold truck that didn’t cost a test drive.

  • Riverton Motors · Downtown

    An 11:42 PM text becomes a Saturday test drive

    Aria replied right away, confirmed the used Highlander was on the lot and booked 10:30 once the shopper said yes. The sales manager found it under Ready for salesperson at 8:00 AM.

  • Riverton Motors · Riverside

    The blue Tundra Limited that brought a shopper back

    The trim and color weren’t in stock, so the shopper asked to hear when one came in. Three weeks later one arrived, QualiFlow matched it to her request and she booked again with the same salesperson.

  • Riverton Motors · Two rooftops

    A sold truck, and a Saturday test drive saved

    The Tacoma sold the day before the appointment. Instead of a cheerful reminder about a sold truck, staff were alerted and Aria offered verified alternatives and a new time.

All stories

FAQ

Questions dealers ask

Straight answers about what Aria does, what it never does and how your team stays in charge.

What is QualiFlow AI?

QualiFlow AI is an AI platform built for US car dealerships and dealer groups. Its AI agent, Aria, answers every lead within moments, qualifies the shopper, matches your inventory, books test drives and appointments, follows up, and hands your team prepared opportunities with everything Aria already learned.

Will Aria make up prices, discounts or promises?

No. Aria answers from your verified inventory and your published dealership knowledge. It never invents prices, stock, discounts, payments, finance terms, bookings or policies, and it never quotes APRs, trade values or credit decisions. When a question needs a person, Aria tells the customer someone will follow up and flags it for your team.

Can my team take over a conversation?

Yes. One click stops Aria for that conversation, including replies it had prepared but not yet sent, and Aria resumes only when someone hands it back. You also choose the mode: Off, Ask first (you approve each reply) or Autopilot (within your rules). Proposals need a person’s approval, and only a person can start a campaign.

Which channels and languages does Aria handle?

Text (SMS), phone calls, Facebook Messenger, Instagram, WhatsApp, email, website chat, forms and QR codes, depending on your setup. Aria talks with customers in English, Spanish and French, follows them when they switch mid-conversation, and never guesses a language from a name or location. Aria answers phone calls in English, Spanish and French too. The dashboard itself is in English.

Does Aria really answer after hours?

Yes. Aria replies to inbound conversations around the clock, including nights, weekends and holidays. Messages Aria starts on its own, such as follow-ups, are rechecked against quiet hours before they go out: in the customer’s own time zone when it is recorded, otherwise the dealership location’s.

How are opt-outs and consent handled?

Opt-outs such as STOP are honored instantly, before Aria ever replies, and they cancel messages already queued in journeys and campaigns. Consent is tracked per channel and purpose, and every proactive message is rechecked right before it goes out.

Does it work for dealer groups with several rooftops?

Yes, on Dealer Flow (Smart, Ultra and Scale Flow include one location). One workspace holds every rooftop, each with its own hours, timezone, team and inbox. A location switcher shows each person only the stores they’re allowed to see.

What does my team work in every day?

The app uses the same names everywhere: Home, My Work, Inbox, Contacts, Visits, Sales & delivery, Inventory, Campaigns, Journeys, Forms & QR, Chatbot, Analytics and Aria Lab. Contacts link themselves when the same phone number or email shows up on another channel, and every contact has a lead score. Aria leaves short internal team notes at key moments, such as a hand-off or a booking, and sends real photos of your cars from Inventory, up to three in a reply. An Owner can make a salesperson’s own number or mailbox private to them.

What happens when I sign up?

You create an account with your name, email and password, confirm your email with a 6-digit code, then choose your plan. Smart Flow includes a seven-day subscription trial starting when you confirm your card. Your subscription charges automatically after seven days unless you cancel before the trial ends. Optional guided onboarding is charged upfront. A short setup about your dealership follows before your dashboard opens. Plans start at $599 a month; see every plan on the pricing page. Nothing goes out to customers until you connect your channels and switch Aria on, and importing contacts never starts outreach on its own.

Every lead gets a reply

Never leave a lead waiting until morning.

Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.

Smart Flow · Card required. Subscription charges automatically after seven days unless cancelled; optional guided onboarding is charged upfront. Nothing goes out to customers until you connect your channels and approve Aria’s go-live checklist.