What it is
The invitation page lets an invited person join an existing dealership workspace. It opens from the link in the invitation email, or from a link an Owner copied and sent you.
It shows Join workspace name with the Workspace, your Role, the Invited email and when the Link expires, for example "Expires in 7 days." for a link sent today
Joining never creates a new workspace, and you don't go through workspace setup.
How to use it
- Open the link in the invitation email.
- New to QualiFlow: enter Full name, Password and Confirm password, then select Create account and join.
- Already have an account: select Log in to accept. After you log in you come straight back to the invitation.
- Already signed in with the invited email: select Join workspace name. It reads Joining… while it works.
- Signed in with a different email: select Sign out and switch account, then log in with the invited email.
What the data means
An invitation works once and lasts 7 days. If the Owner invites you again, only the newest link works.
A link an Owner copied and shared works only for someone who already has a QualiFlow account. New people join from the emailed invitation.
Manager, Sales, Analyst and Support are job titles. The page notes "Job title only — your Owner chooses what you can open". What you can open is what your Owner sets for you after you join.
By creating an account you agree to the Terms of Service and Privacy Policy linked under the button.
Possible issues and fixes
"Invitation unavailable"
Symptom: The page says the invitation has expired, was revoked or was already used.
Why: It is older than 7 days, the Owner cancelled it, it was used, or a newer invitation replaced it.
Fix: Ask the Owner to select Resend or New link in Settings → Team & roles → Invitations, then use only the newest email.
How to check: The new link opens Join workspace name.
"To create a new account, open the invitation from the email…"
Symptom: You opened a copied link and can't create an account.
Why: A copied link can't create a new account.
Fix: Open the invitation from the email sent to the invited address. If you already have an account, select Log in to accept instead.
How to check: You see Create account and join, or the workspace opens after you log in.
The invitation email never arrived
Symptom: You were told you're invited, but there's no email.
Why: It went to spam, the address was mistyped, or QualiFlow couldn't email that address.
Fix: Check spam for "QualiFlow". Then ask the Owner to check the address under Invitations, and Revoke and invite you again if it's wrong, or select Resend.
How to check: The email arrives and its link opens the invitation.
I joined, but I see almost nothing
Symptom: You see only Overview, Support and part of Settings.
Why: A new Staff member has no pages until an Owner saves what they can do.
Fix: Ask your Owner to open you under Settings → Team & roles → Members, choose a Starting point and select Save access.
How to check: After you reload the page, the new pages appear in your sidebar.
